Privacy and security of your personal data are important aspects of our company. We process personal data to improve our products and services, as well as your overall experience. Therefore, we want to provide you with transparent information about our privacy policy so that you are aware of the purposes of data processing and your rights as the data subject.

DATA CONTROLLER.

The entity responsible for the purpose of data processing and the security of the personal data provided is: “JAVEA SLAM GROUP S.L.” with VAT ID: B54895776 and registered address at Calle Delfos 2 – 03730 Jávea (Alicante).

RECIPIENTS OF PERSONAL DATA.

  1. The personal data provided will not be transferred to any third party unless specified in specific processing cases.
  2. Optionally, for cloud computing services and/or email delivery services, as well as related services, personal data may be:
  • Transferred to IT service companies located within the European Economic Area (EEA), or

  • Transferred to IT service companies located outside the EEA, under the Privacy Shield protection, ensuring appropriate measures for the security of personal data. More information can be obtained by visiting this link: https://www.privacyshield.gov/welcome

LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA.

In each specific processing of personal data collected about you, we will inform you whether the provision of personal data is a legal or contractual requirement, or a necessary requirement for entering into a contract.

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RIGHTS.

RIGHTS OF ACCESS.

This is the right to confirm whether we are processing personal data concerning you or not.

RIGHT TO DATA PORTABILITY.

If we process your personal data through automated means based on your consent, you have the right to receive a copy of your data in a structured, commonly used, and machine-readable format transferred to your name or to a third party. It will only include the personal data you have provided to us.

Right to Rectification.

You have the right to request the rectification of your personal data if it is inaccurate, including the right to complete incomplete data.

Right to Erasure (Right to be Forgotten).

You have the right to obtain the erasure of your personal data without undue delay when the conditions set out in the GDPR are met

Right to Object.

You have the right to object to the processing of your personal data based on our legitimate interest. We will not continue to process the personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.

Right to Withdraw Consent.

For processing based on consent, you may withdraw your consent at any time.

Right to Lodge a Complaint with a Supervisory Authority.

If you believe that we are processing your personal data incorrectly, you can contact us. You also have the right to lodge a complaint with the competent data protection authority.

Right to Restriction.

You have the right to request the restriction of the processing of your personal data in cases permitted by the GDPR.

Exercising Your Rights.

You can exercise your rights by sending a letter or email, along with a copy of your ID card/passport, to the address specified in the Legal Notice.

The customer and/or user of the website will be solely responsible for the accuracy of the personal data provided, as well as for keeping it up to date.

Purposes of Data Processing.

Contact Form.

We will use your personal data to manage any requests for information, complaints, or inquiries submitted through the contact form.

The legal basis for processing your personal data is our legitimate interest.

Personal data will be retained for the duration of the relationship between the parties or for the years necessary to comply with legal obligations.

Commercial Information (Newsletter).

In the event that you provide us with your explicit consent by subscribing to our Newsletter, we will use your personal data to send you commercial information of your interest.

The processing of personal data for this purpose is based on your consent when accepting the sending of commercial information.

You have the right to withdraw your consent at any time through the aforementioned procedure or by using the “unsubscribe” link that will be included in the footer of all emails we send you.

Personal data will be retained until you withdraw your consent or for the years necessary to comply with legal obligations.


Online Purchases (Registration Form).

We will use your personal data to manage your online purchases by processing your orders and returns through our online services, and to send you notifications about the status of delivery or in case of issues with the shipment of items.

We will use your personal data to manage your payments.

We will also use your data to handle any complaints or issues regarding product warranties.

Your personal data will be used to identify you and validate your legal age for online purchases.

Personal data will be shared with the transportation company to deliver your order to your address, as well as with service payment providers.

Personal data will be retained until you withdraw your consent or for the years necessary to comply with legal obligations.